terms & conditions

By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully.

General

These terms and conditions apply to all users of the Nokout website. By using this site, you agree to abide by these terms. We reserve the right to update or modify these terms at any time without prior notice.

Eligibility

You must be at least 18 years old or have permission from a parent or guardian to use our website and make purchases.

Product Information

We strive to ensure that the information on our website is accurate and up-to-date. However, we do not warrant that product descriptions, prices, or other content are error-free, complete, or current.

Orders

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product information, or issues identified by our fraud prevention system.

Pricing and Payment

Prices are listed in Egyptian Pounds (EGP) and are subject to change without notice. We accept online payments via credit card and cash on delivery. Payment must be made in full before dispatch of goods.

Shipping and Delivery

Shipping takes place within 2 to 5 DAYS maximum for 50 EGP.
Free shipping for Two Items and above.

Returns and Exchanges

At Nokout, we aim to ensure your complete satisfaction with our products. If you are not entirely satisfied, we’re here to help.

Exchanges are allowed within 30 days of receiving your order. To request an exchange, please reach us with the following details:

  • Order Number
  • Phone Number
  • Item(s) being exchanged
  • New size requested
  • Exact delivery address
  • Reason for Exchange or Return

A 150 EGP processing and handling fee will apply to all exchanges. Exchanges take up to 7 business days to be completed once your request is approved.

Cancellations

Orders can be cancelled within 12 hours of placement. Please contact support@nokoutme.com to request a cancellation.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 business days.

Late or Missing Refunds

If you haven’t received a refund within the specified time, please check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you still have not received your refund, please contact us at support@nokoutme.com.

Sale Items

Only regular priced items may be refunded. Sale items cannot be refunded.

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Nokout and protected by Egyptian and international copyright laws.

Limitation of Liability

Nokout shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our website or products.

Limitation of Liability

These terms and conditions are governed by the laws of Egypt. Any disputes arising from the use of our website shall be subject to the exclusive jurisdiction of the Egyptian courts.

Need help?

For any inquiries or assistance, our customer service team is here to help. Contact us at:

  • Email: support@nokoutme.com
  • Phone: 01011988191
  • Hours: 10 AM – 12 AM